Overview
Updated Privacy Policy for 1 Ace Realty Qld
1 Ace Realty Qld (ABN 31 287 966 083, located at 1/16 McDougall Street, Milton 4064, Brisbane, Queensland, Australia) is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy outlines how we manage personal information as a real estate agency handling property sales, auctions, and related services.
Types of Information Collected
We collect personal information necessary for our services, such as names, contact details (phone, email, address), identification documents, financial details (income, assets), employment information, family details, and property ownership data.
Sensitive information (e.g., health details revealed via property needs) is only collected with consent or if required by law.
We do not collect information unlawfully or intrusively.
How We Collect Information
Information is gathered directly from you via forms, emails, phone calls, property inspections, auctions, or online enquiries.
It may also come from third parties like references, credit checks, or public records, always for primary purposes like property transactions.
At collection, we notify you of the purpose, potential consequences of not providing it, and our disclosure practices.
Purpose of Collection and Use
We use your information for primary purposes: marketing properties, conducting auctions, vetting buyers/tenants, managing sales/leases, compliance, and legal obligations.
Secondary uses (e.g., marketing updates) require consent.
Data is used to provide tailored services and improve our operations.
Disclosure of Information
We disclose to third parties for transaction needs: solicitors, financiers, insurers, tradespeople, government agencies, or real estate platforms.approvedre+1
No overseas disclosure unless specified and consented to; we ensure recipients comply with APPs.
We do not sell personal information.
Data Security and Storage
We store data securely using encryption, access controls, firewalls, and secure servers to prevent loss, misuse, or unauthorized access.
Physical records are locked; digital data has password protection.
Data is retained only as long as needed for purposes or legal requirements, then securely destroyed.
Access and Correction
You can request access to or correction of your information by contacting us; we respond within reasonable time, possibly charging minimal costs for processing.
Requests are handled promptly, verifying identity first.
Complaints Process
To complain about a privacy breach, email admin@1acerealtyqld.com or write to our Brisbane office.
We investigate within 30 days; if unsatisfied, refer to the Office of the Australian Information Commissioner (OAIC).
Updates to Policy
This policy is reviewed annually and updated as needed; changes are posted on our website.
Last updated: March 2026.
Contact Us
1 Ace Realty Qld
1/16 McDougall Street, Milton 4064
Brisbane, Queensland, Australia
Phone: 1300 508 821
Email: admin@1acerealtyqld.com
Note: This is a customizable template based on standard Australian real estate practices. Insert your website URL and have it reviewed by a lawyer for full compliance, as it’s not formal legal advice.